February 27, 2014
Posted by Marco Nielsen in Events
As Mobile World Congress continues, we are being wowed by the stream of new devices, products, and upgrades. But I can’t help thinking: What about security? From a BYOD standpoint, it’s critical that companies know that enterprise data requires multiple layers of security, and that employees know that personal information is kept private. Here’s the latest in what I’m seeing on security at MWC.
First up, the big news: AirWatch (a partner of Enterprise Mobile) just won Enterprise Software Best in Show, awarded by the GSMA, who is the organizing body of MWC. Considering that AirWatch is one of the leading providers of enterprise mobile management and security solutions, it’s clear that security is a top priority. Blackphone has also been getting a lot of media coverage on its Android-based operating system, which is designed to allow users to communicate securely and protect privacy. It has software support from the creator of Pretty Good Privacy (PGP), which is the most widely used email encryption software in the world.
A brand-new approach comes from Samsung with KNOX, the company’s security solution for Samsung devices in the enterprise. It has been Samsung’s standard practice to “wrap” apps in the KNOX container, ensuring that only secure and tested apps interact with enterprise data. Wrapping also helps preferred business apps get easily approved on smartphones and tablets, and it protects apps from viruses and malware. Now, Samsung has just announced KNOX 2.0 with notable changes. For the first time, KNOX 2.0 will deliver the same security benefits without the need to wrap. That means that the whole app installation and management process will be streamlined and easier to implement. It will be possible to download original, unwrapped apps through Samsung Apps and through Google Play Apps when accessed through a mobile device management console.
I’ve been impressed by the attention paid to mobile device security here at MWC. Stay tuned for more highlights in days to come. And don’t forget to register for our recap webinar, taking place on March 4th.
February 26, 2014
Posted by Marco Nielsen in Events
Mobile World Congress kicked off with a bang, and the impact of yesterday’s announcements will no doubt be felt by the enterprise. One of the most exciting parts for me is hearing about all the new devices: smartphones, tablets, wearables. Whether your organization issues corporate-owned devices, follows a BYOD policy or both, it’s essential you know the capabilities of any device your employee might find themselves holding. This is the future of how we are going to connect, personally and at work. Here are a few that stood out.
Samsung is a big player this year with the number and quality of new devices. It just unveiled its newest smartphone, the Galaxy S5, due to be released in April. The phone features advanced camera software and a 16-megapixel camera. It also has an Ingress Protection rating of 67, meaning it is completely dustproof and fairly waterproof. A fingerprint reader is built into the home button and a heart monitor sensor is below the camera on the back. The Samsung Gear 2 is the current smart watch accessory for your mobile device, with a recently updated operating system and a faster processor.
The Samsung Gear Fit is a fitness tracker wristband device. It has a large interactive display with touchscreen input. Like the Galaxy S5 itself, the Gear Fit incorporates a heart rate sensor in addition to a pedometer and gyroscope. It’s waterproof and its battery should last three to four days on a single charge. Like the Gear 2, you need a Samsung phone to take full advantage of the Gear Fit.
Side note: it’s fun to see the 2014 predictions we made around wearable devices coming true!
Many other companies are showcasing new products as well. Interestingly, even though Nokia was recently acquired by Microsoft, the Nokia X smartphone is running Android. However, the user interface looks similar to the traditional Windows phone. The Xperia 2 is the latest version of Sony’s phone and tablet, which won best in show last year. This version is very light, thin, and waterproof. In terms of storage, SanDisk introduced a 128 GB microSD card for mobile devices. Now, in a very small form factor—the size of finger nail—you can hold 75,000 photos or 24 hours of video.
Those are just a few of the impressive announcements that we’ve heard so far. I’m looking forward to three more days here, and sharing other upcoming highlights from the event. Don’t forget to register for our recap webinar, taking place on March 4th.
February 19, 2014
Posted by Marco Nielsen in Events
In just a few days, I will be flying to Spain to attend the mobile event of the year. From February 24 to 27, Barcelona will host Mobile World Congress (MWC), the largest annual gathering of senior mobile professionals. Attendance will be at an all-time high with more than 72,000 participants already registered, up from 67,000 last year. And it truly will be a “world” congress with 202 countries represented.
Mobile World Congress is not just big—it is the most important event in the mobile industry according to 82 percent of attendees. The four-day event will be packed with presentations, panel discussions, networking opportunities, and cutting-edge product and technology exhibitions. Daily keynote speakers will include high-profile presenters such as Facebook founder Mark Zuckerberg and the CEO of IBM, Virginia Rometty.
I will be right there on the front lines, networking and reporting back on the ever-changing trends in the world of enterprise mobility. I am looking forward to meeting mobile device management vendors and talking to car manufacturers—a group that is moving toward more mobile connectivity in its industry. The latest technologies in mobility will also take center stage, such as Tab Pro products from Samsung or the new mobile platform from Ubuntu.
One of the event’s highly anticipated topics is the Internet of Things, and how it will affect the enterprise. Consider this: there are now about twice as many devices connected to the Internet as there are people on the planet. Cisco Systems predicts that there will be 50 billion connected devices by 2020—these devices won’t be limited to smartphones and tablets, and increasingly all devices will talk to each other. Related workshops will include How the Connected Lifestyle Will Transform Industry; Smart Cities; and Smart Buildings. From wearable devices to industry consolidation, we know that mobility is changing. What impact will this have on business management, infrastructure, and security?
For many attendees, the most exciting aspects of MWC are the product launches and this year will be no exception. Samsung announced a presentation called Unpacked 5, which has generated speculation that they will unveil a new Galaxy S5 smartphone. Another anticipated device that will be revealed is the Blackphone, which will run an Android-based operating system and will allow users to communicate securely with personalized privacy controls that extend to phone calls, texts, stored files, video chats, and Internet browsing. Though the device is being marketed to individual consumers, these types of products pose questions about the importance of bring-your-own-device policies and the increasing interest in privacy and security in mobility.
I will keep you updated while I’m in Barcelona and share the latest and greatest of what’s unveiled at MWC. Check back here for the most recent updates. I’ll also be live-tweeting from @entmobile using #MWC14.
When I get back, I will share a more in-depth recap of the event. Register here for this informative webinar, taking place March 4. Hasta pronto!
Image via: http://www.mobileworldcongress.com/logos/
December 20, 2013
Posted by Marco Nielsen in BYOD, Enterprise mobility, Mobility Strategy, Security
We strive to keep you informed of the challenges, benefits, and ever-changing trends in the rapidly evolving world of enterprise mobility. Let’s take a moment to recap of some of the most important and exciting trends that we noted in 2013.
Enterprise Mobility Is Still a High Priority
The biggest trend we saw in 2013 was that enterprise mobility continued to be a high priority for business. In a 2013 survey of 200 IT executives, 82 percent identified enterprise mobility as very important. On the other hand, only 8 percent of survey respondents have a well-defined mobility strategy. Obstacles include cost, lack of in-house expertise, and especially security (less than 50 percent of respondents have a mobile security solution). The survey suggests that many IT executives recognize the need for outside help, and half of the respondents say that they are considering mobility-as-a-service solutions.
It’s clear that businesses and industry leaders want to take enterprise mobility to the next level, and they understand that in a world of proliferating mobility devices, apps, and support options, planning and strategy matter. We saw more evidence of this approach in some of the milestones that we crossed at Enterprise Mobile in 2013. We now manage more than 500,000 mobile devices across more than 70 countries, and we were recognized in Gartner’s very first Magic Quadrant for Managed Mobility Services for offering comprehensive services across a broad range of software and devices.
The Mobile Landscape Is Changing
It may be cliché to say “the only constant is change,” but when it comes to the mobile landscape, it’s true. 2013 was no exception, and many businesses scrambled to take the guesswork out of choosing among the latest devices and platforms reaching the market. The next wave of mobile devices is arriving and enterprise mobility is rapidly moving beyond tablets and smartphones.
Wearable technology isn’t science fiction anymore. Most of us have heard about Google Glass, but that’s just the tip of the iceberg. The UK research company Visiongain found that wearable technology generated US$4.6 billion of business in 2013, and it predicts “explosive growth” in the sector over the next five years. All this rapid innovation might make it daunting to find and choose the best devices for your business, but with the right support and guidance, it’s an exciting challenge.
BYOD Remains Relevant
Bring-your-own-device (BYOD) programs remained a big force in enterprise mobility in 2013. Allowing employees to use their own devices for work can be a double-edged sword, but as companies develop coherent BYOD policies, they are avoiding potential chaos and opening the door to increased productivity and greater employee satisfaction. As businesses determined the real costs of BYOD—such as management, support, security, stipend practices, and legal considerations—they have started to gather requirements, set goals, define budgets, and optimize their BYOD strategies and execution.
Mobile Security Is a Top Concern
BYOD or not, dozens of devices, or just a few, security is always a top concern in enterprise mobility. Securing any network is hard, and savvy IT executives know that safeguarding disparate devices, connections, and applications takes a well-planned mobile security strategy.
In 2013, we saw organizations develop policies that address a range of issues, such as regulation compliance, information privacy, device and application inventory, and data storage. Organizations that manage mobile security in-house often find it limiting—not to mention a time-sink for the IT staff. Others find that a trusted service provider can help them meet current threats, stay on top of industry trends, and optimize their mobile environment. By combining mobile device management, mobile application management, and mobile content management software, businesses can build an effective overall mobile management and security infrastructure that gives employees the agility they need without putting devices, apps, or data at risk. The upshot is that effective organizations use rigorous security planning to determine their mobile security path.
Get Ready for More
2013 is almost over, but it’s not too late to get in on the hottest enterprise mobility trends of 2014. Check out our 2014 Enterprise Mobility Predictions, and learn what you can expect in the new year.
Image source: Forbes
November 25, 2013
Posted by Marco Nielsen in Device Management
Want to learn more about transitioning off BlackBerry? Watch our webinar, “So, You’re Moving Off BlackBerry…”
The once-mighty BlackBerry is—as we know it—no more. The company previously known as Research in Motion (RIM), which arguably invented the smartphone, has suffered what is likely an irreversible decline in the industry it helped to revolutionize. Its US market share has declined from 50 percent in 2009 to less than 3 percent, according to figures released in August 2013 by the analyst IDC, and its devices are selling at deep discounts. Few analysts expect a turnaround.
The first-to-market giant was a business and government darling because it featured a proprietary ecosystem that gave organizations direct control over their mobile environment, a model that may be hard to replicate on other platforms.
In many cases, mobility solutions are being rushed out because of heightened business requirements, competitive business needs, and other movements in the mobility ecosystem. But migration decisions can’t be taken lightly. A gap in a mobility plan implementation could cost money, risk assets, and prove embarrassing.
Preparing to switch from BlackBerry? Here are a few quick pointers to help ensure business continuity, lower total cost of ownership, and deliver a higher return on investment:
- Review your overall business requirements, processes, and security needs to determine the right mix of productivity and security. By investing in the right tools and solutions and using specific mobile platform features and applications, even organizations with the most stringent security requirements can obtain a desirable level of end-user productivity while protecting their data and networks.
- Segment the mobile platforms and align them with specific application types that your organization can allow while adhering to its security definitions. For example, you can use containerized applications—which involves separating and managing corporate applications exclusive of a user’s personal apps—on iOS 7 devices. As another example, you can allow only email on Android v2.3 devices by using the TouchDown with Exchange ActiveSync from NitroDesk, which manages security for corporate email.
- Consider what support will be needed three months, six months, or a year into the future. You should plan how to update device applications and decide how new applications will be managed. In some instances, you may need to pre-purchase and pre-install applications on devices. You’ll also need a contingency plan for when a device malfunctions, breaks, or goes out of warranty to make sure employees remain productive and there’s no break in a revenue stream.
By considering every detail—from bring-your-own-device (BYOD) programs to help-desk support—you can more easily address potential pain points, and avoid pitfalls associated with using bleeding-edge technology.
Image source: The Guardian
November 19, 2013
Posted by Marco Nielsen in Business
A mixed environment of both corporate-owned and employee-owned devices gives employees the freedom to use their preferred devices where appropriate, while employers maintain control of important assets where necessary. Although mixed environments are becoming the norm, managing them can still be challenging—particularly when it comes to telecom expense management (TEM).
Unfortunately, standard TEM solutions typically ingest data from the corporate phone bill. They lack mechanisms for tracking, analyzing, and reporting on bring-your-own-device (BYOD) costs in the context of overall mobile spending. The result is that mobility decision makers have to cobble together data from different sources to figure out how much is being spent on mobility each month.
One way to solve this problem is to use a TEM solution that tracks corporate-owned and employee-owned devices in a single view, which simplifies analysis and reporting of mobility spend across device types and employee roles. This makes it possible to continuously balance BYOD and corporate device costs together as part of a unified mobility strategy.
Consistent Cost Tracking
One of the difficulties of BYOD programs is that they are funded via stipends and are usually administered through the finance department. This can make it difficult to determine the total cost of mobility or compare the relative cost of your corporate-liable and individual-liable programs. With a TEM system designed for mixed environments, organizations can track these costs consistently and proactively without having to hassle the finance department for data. You also have the advantage of using a single reporting source, so that line managers can see employees’ total cost of mobility.
Using a TEM platform with a registration engine can help you roll out your BYOD program and supplement your mobile device management (MDM) deployment. Registering individual-liable devices for your BYOD program gives you the opportunity to share your acceptable use policies, and it gives employees an opportunity to review and agree to the terms. You can also choose to limit the rollout of the program to certain users or stagger the deployment.
Our enrollment portal allows you to share your BYOD policy and request that employees agree to the company terms and conditions. It also serves as a single source for information about the program, including training materials. The enrollment includes an approval workflow that helps you control who signs up for the program. It tracks the stipends and allows you to consolidate spend data from your BYOD program with your corporate-liable mobility plan, giving you a single view of your overall mobility spend.
In addition to helping manage costs, a TEM solution designed for mixed environments offers one-stop visibility into the entire mobile ecosystem. With that knowledge, mobility decision makers can identify challenges and opportunities proactively and continuously optimize their mobile environments for maximum return-on-investment.
To learn more about managing your organization’s mobility costs, take a look at our BYOD template, BYOD Policy: It’s Protection, Not Paperwork.
September 16, 2013
Posted by Marco Nielsen in BYOD
While they may be the latest trend in mobility, bring-your-own-device (BYOD) programs require careful consideration. The idea of allowing employees to bring in any device so that they can be more productive for the company seems like a win-win proposition. But many organizations hesitate when it comes to jumping on the BYOD bandwagon because they worry about skyrocketing costs—and they’re right to proceed with caution.
Not having to purchase mobile devices sounds like a cost saver, but developing for, managing, and supporting a heterogeneous mobile environment is usually more expensive than maintaining a standardized set of devices. Support is the area that causes the most concern: How do we support all kinds of models and platforms? Can we even provide custom apps to our user base? How do we support users getting their own devices and plans? Should we provide a mobile operator plan(s) to reduce costs? How will stipends work out? What are the legal details regarding data and device ownership? What are the costs for additional security software that mitigates risks?
It All Adds Up
A BYOD program, if done right, can be an effective way to enable mobility and increase productivity while maintaining employee satisfaction. The key is knowing if it makes sense for your organization.
There are many aspects of BYOD programs that have an effect on total cost of ownership. The best course of action is to conduct a thorough evaluation, starting with raw device costs and factoring in mobile device management (MDM) software or services and apps (whether off-the-shelf or custom-developed). Next, examine possible support costs, consider the impact of heterogeneous devices on your help desk, etc.
Of course, there are always unexpected costs. For instance, security breaches—the source of many an IT staff member’s nightmares—can happen, and they can have a huge impact, especially in certain business verticals. Some organizations fail to take into account legal considerations. A recent lawsuit charged that hourly employees should get extra pay if asked to check email after hours. Also on the legal side, wiping an entire personally owned device (even one that the user has agreed can be wiped by the organization if it’s lost or the user is terminated) can put the organization in the position of being liable for damages. It’s a gray area—more court cases need to be conducted before we can see where all of this will go—but one that you should think about.
Getting it Right
Luckily for all of us, BYOD programs aren’t all-or-nothing propositions. Most successful organizations take a hybrid approach, using BYOD as appropriate for different user groups. Often, upper-level managers get corporate-owned devices, back-office employees take part in BYOD programs, and field-facing staff might use a combination of the two, depending on needs. International organizations need to be guided by local labor laws and regulations because privacy rules are different around the world.
The most important piece of any BYOD program is to ensure that it’s structured correctly from the start. That means gathering requirements and goals, getting sponsors and defining budgets, and fine-tuning it based on user feedback to make sure the program continues to function well as technologies change.
Learn more about getting your BYOD program off on the right foot through our recent webinar, or for help from the experts, contact us.
images via: cultofmac
September 10, 2013
Posted by Marco Nielsen in Apple iOS devices, BYOD, Device Management, iPhone
Until just a few years ago, if an upcoming device generated buzz, that device usually came from Apple. And today’s big event from Apple continues to bring lots of speculation. Apple still delivers great devices, but other players are making device innovation more competitive, going beyond the smartphone and tablet to bring information to you in new and different ways.
The World of Inspector Gadget
Clip-on computers and “personal area networks” are no longer the stuff of science fiction. Wearable computers are becoming more and more prevalent—and it’s not just about dressing to impress. Visiongain, a UK research company, estimates that wearable technology is a US$4.6 billion business this year, with “explosive growth and high adoption rates” coming in the next five years.
Leading the way are health and fitness applications—health monitoring is an easy sell when it comes to wearable devices, which will be built into shoes, hats, and even clothing. But eventually, health and fitness applications will be surpassed by more general personal information applications. Imagine Apple’s Siri, but built right into the clothes you wear every day.
Another wave of the not-so-distant future is motion technology, which expands on the sort of capabilities you see in today’s Kinect apps for Xbox 360 and applies it to just about anything. It’s 3D interaction without even touching a device. From what I can see in the industry, it won’t be long before motion technology is part of our everyday lives.
But Back to Today
Consumers already have a variety of mobile devices to choose from, and manufacturers are working quickly to deliver even more feature-rich products to market. But, just as twirling or “flaming” icons in an online ad don’t always result in more clicks, flashy new hardware and software doesn’t necessarily hit the mark for consumers. Consumers are increasingly aware of the need for a complete ecosystem of services, and I predict that providers who offer comprehensive services (such as Google, Amazon, and Apple) will receive more attention and better sales in the next few years as that awareness grows.
Later this month, consumers will have a chance to get their hands on Apple iOS 7, which is a giant leap forward in terms of major iOS releases. Apple is working to make iOS 7 devices more appealing to corporate users and organizations with bring-your-own-device (BYOD) programs in place through features such as:
- Activation Lock, which prohibits a stolen device from being activated without the proper Apple ID accreditation
- Application VPN, in which individual apps can establish a corporate VPN connection
- Extended Volume Purchasing Program (VPP) features
- Open In control, which dictates the apps that workers can use to open and share documents and attachments
- Security updates to safeguard against non-trustworthy chargers and batteries
Of course, a few features, such as AirDrop for iOS (which makes it possible for users to share anything from any app using WiFi and Bluetooth), may be problematic for corporations that need to keep tight controls on their data. The jury is still out on whether AirDrop and other potentially troublesome features can be disabled through mobile device management. Stay tuned.
As I mentioned above, the coolest device isn’t necessarily the “must-have” device anymore. That’s certainly what I’ve seen with the Moto X and Samsung Galaxy S4, so I’m keeping watch on both of these products to see if there’s an uptick in consumer interest. And, as always, manufacturers are planning releases for the holiday shopping season, so keep your eyes open for new low-cost Android tablets, more Samsung devices (even wearables!), and an Apple announcement about two new models. It should also be noted that Android OEMs are coming up to speed with “kill switches,” similar to the Apple Activation Lock feature, as anti-theft mechanisms in their new devices—that’s good news all around for consumers.
Keeping up with the endless device launches can be daunting—savvy organizations turn to Enterprise Mobile to find the best devices to keep their employees happy and productive.
images via: Collider, Techcrates
June 28, 2013
Posted by Marco Nielsen in Enterprise mobility, Mobility Strategy, Windows Phone
A lot of companies launch devices, build or buy mobile apps, or enter into mobility-related contracts without thinking about how those pieces fit into the greater whole. The result? The new stuff may be exciting for employees, but it doesn’t work well within existing environments and/or support long-term goals. Those companies are sacrificing efficient use of resources for a short-term productivity boost.
Just as with any other area of business, getting it right in the mobility space requires planning. Smart companies take into account not only device and app choices, but also infrastructure and management considerations before implementing mobile solutions.
Before delving into the nitty-gritty, consider taking a few key steps:
- Think about how mobility fits into your overall business strategy. What are your objectives and requirements? By linking mobility directly to your business strategy, you’ll focus on the right long-term solutions and budget avenues.
- Conduct a mobile platform risk assessment to understand potential risks and see which could be showstoppers and which have workarounds.
Devices. For a lot of companies, it is easy to decide which devices to use. And the growing momentum of the bring-your-own-device (BYOD) trend may remove some decisions altogether. You may want to raise the following issues prior to adopting a BYOD policy:
- What level of risk does your particular company assume by letting corporate data live on personal devices?
- What is the right balance between usability and security? How much do you want to lock down devices? What are the right security solutions (e.g., Network Access Control) to protect data while still allowing usability for your employees?
- What do you need in order to support a variety of devices, platforms, and operating systems?
- Does your budget cover security for solutions in a BYOD environment? If not, what sorts of investigation and assessment efforts are needed to make the right financial decisions for your organization?
Apps. With 50 billion downloads in six years from the Mac App Store and 48 billion downloads in even fewer years from the Google Play store, it’s clear that it’s all about the apps. And the growth of business-focused apps has just begun. Ask yourself a few questions to make effective app choices:
- How will your business-critical data be used on mobile devices?
- Have you conducted an application risk assessment to understand how and where your data is protected and, again, to determine the right balance between usability and security?
- Are you going to use off-the-shelf, browser, and/or custom-developed apps?
- How will you support employees as they use those applications?
- If you’re leaning toward custom development, what platforms, development cycles, budget requirements, and support mechanisms should you put in place?
- Do you want to take advantage of application security features, such as app wrapping (where you can dedicate specific requirements around existing applications) or custom APIs (where you can designate tasks, such as secure data transport, remote application control, and single sign-on)?
- What sort of workflow will you follow to purchase, deploy, and update applications for your corporate and/or BYOD mobile devices?
Infrastructure. As you drill down into your mobility strategy and solutions, it will be important to look into the IT infrastructure requirements necessary to properly support them. Mobility projects often start small and quickly grow to take up a major slice of the infrastructure pie. Understanding which mobile solutions easily scale and which come with additional budget and infrastructure requirements is part of identifying the full cost of a solution:
- Can your company support fully hosted/cloud solutions, or do you require high-security on-premises solutions?
- Do you have the necessary IT staff and resources to support your desired mobile solutions?
- Do you have a content management strategy for your mobile workforce so that you can provide secure access to stored information?
- Are you protected from BYOD risks through Network Access Control, secure email and browsing, etc.?
Management. Determining what is business critical for the lifecycle management of your mobile solutions will help you ensure that today’s decisions have a positive effect on tomorrow’s productivity. Without proper management, mobile solutions will be short-lived, wasting valuable financial resources and failing to give your employees the tools they need. It’s critical to address the following:
- What level of help-desk services will employees have, and will you accommodate different VIP/CxO service levels?
- Do you have the staff and processes in place to handle a large number of employees requesting new devices, needing device replacements, or wanting answers to mobile plan questions?
- If you are a global organization or have employees who travel internationally, can you be staffed 24/7 with proper resources who have the right technical knowledge?
- What is your financial strategy for mobility management? Would you rather pay to staff your own help desk to cover peaks or pay a service provider a fixed monthly fee?
As you can see, it isn’t easy to put all the right components of a mobile strategy in place. Many companies either have a hard time staying up-to-speed or would rather focus on their core competencies. They choose instead to rely on mobility-as-a-service (MaaS) providers to put a mobility strategy on track and implement best-in-class management solutions.
Read more about what Enterprise Mobile can do to help you reduce costs, adjust strategy, and keep your business growing.
June 13, 2013
Posted by Marco Nielsen in Enterprise mobility
In the coming weeks, I’ll publish a post to this blog about the key technical considerations that every company needs to address as they consider implementing a mobility solution. This post looks at the fundamental technical and non-technical questions that factor into this important decision. For any company that has just begun thinking about all of the facets involved in a mobility deployment, we’ve created a decision model for determining how best to move forward. Check out the full-size version here.
Mobility is Gaining Momentum
The momentum behind the adoption of enterprise mobility is staggering. In a recent survey by a leading analyst firm, 59 percent of CIOs responded that they have already implemented a centralized strategy for mobility. Another prominent research firm estimates that by 2016, business purchases of tablet computers alone will reach 53 million units. Every way you look at it, the evidence is convincingly clear: enterprise mobility is growing—fast.
Weighing the Benefits and Risks of Going Mobile
Mobilizing business activities can bring new opportunities. Benefits can include faster access to information and increased collaboration through the use of cloud file-sharing portals, as well as improvements in work-life balance, which can lead to higher employee satisfaction. In fact, it’s fair to say that mobility is already completely changing the game in industries like health care and air transportation to name a few. Some organizations in these industries are already reporting massive gains in efficiency and cost savings.
Of course, as with any innovative technology, there are risks too. Organizations considering a mobility solution rightly wonder about data security, particularly on personally-owned devices. And there’s the question about support for mobile users. Most organizations do not have the IT resources or the expertise in-house to troubleshoot problems with things like mobile application delivery, especially in a multi-platform environment.
Simplifying the Decision Process
These are just a few of the issues that businesses must address as they take a closer look at the benefits and risks of going ‘all-in’ on mobility. There are numerous other dimensions involved in the decision. How can enterprise business leaders prioritize and sort through the most important issues, as they begin the process of evaluating their company’s mobility readiness?
Admittedly, enterprise mobility can sometimes seem like a gigantic jigsaw puzzle. So to help, we’ve created a decision tree that companies can use to start vetting some of the fundamental questions involved in any mobility deployment. Check out our decision model infographic and read more about the mobility solutions that we offer.